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New School Mart

Refund Policy

Customer satisfaction is our priority.

Eligible Refunds

Refunds are applicable if:

  • Wrong product is delivered
  • Damaged product is received
  • Product is missing from the package

Non-Refundable Items

  • Used products
  • Customized products
  • Clearance or sale items

Refund Request

Customers must contact us within 3 days of delivery with proper proof or images.

Approved refunds will be processed within 5–7 business days.

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